People, that’s what it all starts with.

“Man, the living creature, the creating individual, is always more important than any established style or system.”
Bruce Lee

Organizations basically have three kinds of assets at their disposal :


Individuals and their knowledge, talents, skills, attitude & behavior working in departments, roles and functions.


The activities that take place, how they are done, by whom and in what order.


Tools & technology supporting people in the execution of processes.

While all three need the appropriate attention and must be aligned, it is the people factor that has the greatest impact on success or failure. Great tools and processes without people that believe in the way of working or know how to use the tools will yield inferior results than motivated, trained people with a sense of ownership using suboptimal tools and cluncky processes.

People always come first. This also means supporting them in a personal context. People with a clear sense of their true identity, talents and aspirations are able to make better choices leading to more personal and job satisfaction, ultimately benefiting organizations and society as a whole.

“Be what you are. This is the first step towards becoming better than you are.” J. C. Hare & A. W. Hare